
Shiho Yabuta
135K Revenue via Email Strategy
Compétences

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Expérience professionnelle
Call Center and CRM
Life General Services Co., Ltd. • Temps plein
May 2007 - Present • 19 yrs
After working in a call center, I joined the CRM team handling customer follow-up. My responsibilities include managing email newsletters and the official website, planning articles, and designing promotional inserts.
Sales Administration
Otsubo Shoten Co., Ltd. • Freelance
Mar 2003 - Mar 2007 • 4 yrs
As the sole administrative staff member in sales administration, I supported the entire sales office. I handled tasks like processing customer orders and expense reimbursements. Particularly with customer orders, we built a relationship where we could help each other even when pushing boundaries, and I was often told, “I'll handle it because it's you,” fostering a strong rapport.