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shirleygrp

Shirley Garcia

@shirleygrp

Mexican Spanish localization, Editing, Tutoring and Written Tarot Readings

Mexique
Espagnol, Anglais, Russe
Certaines informations sont présentées en anglais.
À propos de moi
Hi, I’m Shirley, a native Mexican Spanish speaker with C1 English. I help businesses, creators, and English-speaking learners communicate naturally through proofreading, localization, AI-assisted content editing, and personalized Spanish lessons. My background includes bilingual technical support, medical interpreting, a full book translation, and 30+ hours of private Spanish tutoring. I’m studying Software Development Engineering, so I’m comfortable with websites, apps, SaaS content, and digital materials. I focus on natural language, cultural fit, consistency, and clear communication.... Plus d’infos

Compétences

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shirleygrp
Shirley Garcia
hors ligne • 

Voir mes services

Relecture
I will proofread and localize your mexican spanish content
De5 $US / projetPlus de détails
Transcription
I will transcribe spanish audio or video accurately
De5 $US / projetPlus de détails

Expérience professionnelle

Teleperformance

Bilingual Chat Support Agent

Teleperformance • Temps partiel

Mar 2025 - Mar 2026 • 1 yr

Provided bilingual customer support via live chat in English and Spanish. Assisted customers with account and service inquiries, resolved issues in real time, documented interactions accurately, followed company procedures, and escalated complex cases when necessary. Maintained clear, empathetic, and professional communication throughout every interaction. Managed up to 2 customer conversations simultaneously while maintaining accuracy and response quality.