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Shosha
@shosha_tech
Technical Support Specialist in Web Hosting
Israël
Anglais, Espagnol
À propos de moi
Help desk technician for a web hosting company, specializing in:
- WordPress errors and troubleshooting
- SSL certificate installation and fixes
- DNS and domain configuration
- Email delivery and setup issues
- Website and email migration
- Server/hosting configuration (cPanel, DirectAdmin Plesk)
Compétences
Shosha
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Assistance technique
I will fix your website, email or hosting issue fast
Expérience professionnelle
Technical Support Specialist
Hostinger • Temps plein
Apr 2023 - Jun 2026 • 3 yrs 2 mos
Provided technical support for hosting customers, specializing in: - WordPress errors and troubleshooting - SSL certificate installation and fixes - DNS and domain configuration - Email delivery and setup issues - Website and email migrations - Server/hosting configuration (cPanel, Plesk, DirectAdmin) Skilled at diagnosing technical issues quickly and explaining solutions in plain language for non technical clients. Handled a high volume of support tickets while maintaining strong customer satisfaction.
