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Fiverr Pro
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$
USD
I will be customer service representative
Shopify eCommerce Manager, Product Listing Expert, Customer Support Specialist
I’m an experienced eCommerce Manager, Shopify Manager, and Customer Support Specialist with 7+ years of experience helping online stores grow.
Skilled in Shopify store management, product listing, dr...
Niveau 2
Répond à des critères de performance élevés et a fait ses preuves en matière de satisfaction clients.
À propos de ce service
Hello!
Are you looking for a dedicated customer service representative, customer support agent, virtual assistant, or technical support expert? Youve found the right place!
I offer comprehensive, round-the-clock support tailored to your business needs, ensuring your customers receive top-notch service across multiple platforms.
You will get the following by entrusting your operations with me:
- 24/7 Email Support: Prompt, professional responses to all inquiries, ensuring high customer satisfaction.
- Live Chat Support: Real-time assistance to resolve issues quickly, with a 1-minute response time SLA.
- Virtual Assistant Services: Efficient management of your admin tasks, product listings.
- Technical Support: Assistance with troubleshooting and solving technical issues for your products or services.
- Order & Ticket Management: Seamlessly handle orders, refunds, disputes, and chargebacks.
- CRM & Helpdesk Support: Managing your customer relationships using top-notch tools like Zendesk, FreshDesk.
Achieve:
- Quick response times (1-minute SLA for live chat)
- Professional handling of customer inquiries
- Flexible and reliable support, 24/7 availability
Let's partner for impactful operations.
Mon portfolio
FAQ
What kind of support do you offer?
I provide 24/7 customer support via email, live chat, and phone. My services include answering customer inquiries, managing orders, ticketing, resolving issues, and assisting with CRM systems.
Can you handle customer support for eCommerce stores?
Yes, I specialize in managing customer support for eCommerce platforms like Shopify, Amazon, eBay, and WooCommerce. I can assist with order management, refunds, disputes, and chargebacks.
What is your response time?
I offer fast, real-time support with a 1-minute response time for live chat, ensuring your customers always receive prompt assistance.
