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Explorer
Fiverr Pro
Français
$
USD
Shweta S
@shwetacsops
KYC and AML SOP Writer, I Help NBFCs Build Compliance Documentation
Inde
Anglais, Hindi
À propos de moi
Fintechs don't have a "hire more people" problem. They have a "we can't prove our process to an auditor" problem.
I write SOPs, KYC/AML documentation, and onboarding playbooks for fintechs and NBFCs. 9+ years at HDFC Bank and Axis Bank running SME loan operations, 70+ active files monthly, TAT improved from 92% to 98% through documentation.
MBA in Operations.
No boilerplate templates. Just documentation your auditor will actually accept.
Compétences
Shweta S
hors ligne •
Temps de réponse moyen de 10 heures
Voir mes services
Contenu commercial
I will write kyc and aml sops and compliance documentation for your fintech or nbfc
Contenu commercial
I will write sme loan origination sops and lending process documentation
Portfolio
Expérience professionnelle
Operations Manager
HDFC Bank • Temps plein
Feb 2022 - Nov 2025 • 3 yrs 9 mos
Managed end-to-end documentation and processing for SME loan portfolios, handling 70+ active cases monthly. Served as primary client contact for loan queries and disbursement updates, reducing escalations significantly. Coordinated across credit, underwriting, and sales teams to ensure zero-gap loan processing and improved within-TAT resolution from 92% to 98%.
Solution integrator
Ericsson • Temps plein
Feb 2014 - May 2015 • 1 yr 3 mos
Worked as a Solution Integrator in the Noida area, focusing on technical integration and solution delivery within the telecommunications domain. Responsible for implementing and integrating systems to meet specific project requirements and operational standards.
