s
siangchinsv17

Sam

@siangchinsv17
4,3(1)

Virtual Assistant for a Rental Real Estate Company

Philippines
Anglais, Tagalog
Certaines informations sont présentées en anglais.
À propos de moi
Hi, I'm Sam! I have been a Customer Support and a Virtual Assistant for 6 and a half years, combined, and I am looking to apply my expertise for the freelance market. My expertise in my tenure includes, Customer Support, proficiency in operating CRMs (Notion, Zendesk, Freshdesk, HelpShift, etc.), I also have proficiency in using other tools like Canva, Adobe Acrobat, Google Sheets/Excel, etc. I am a good singer, I sang Tenor During HS I played 2 and a half campaigns in DND 5e I play some guitar, but I am not as good I play a lot of video games during my free time, although I am not as good... Plus d’infos

Compétences

s
siangchinsv17
Sam
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Campagnes et maîtres de jeu
I will write a backstory for your dnd character
4,3(1)
De5 $US / projetPlus de détails

Expérience professionnelle

Guest Service Representative

5R Suites LLC • Temps plein

Dec 2023 - Present • 2 yrs 5 mos

As a guest service representative, my day-to-day tasks include: Entertaining Booking Inquiries, and as much as we can, persuade the inquirer to book our units Customer Support Filing Maintenance Tickets Adjust our Pricing according to the season Research the market for competitive pricing File damage claims Bill customer of our additional charges(Parking, Pet fee, cleaning, early check-ins, etc.) Update our listings to have it's details displayed accurately Ensure that our customers has paid for our units Update our listing descriptions for SEO optimization

Player Support

Keywords Asia Pvt. Ltd. • Temps plein

Aug 2019 - Jun 2025 • 5 yrs 10 mos

As a Player Support, my day-to-day tasks include: Customer Support, empathize with the players for the issues they encountered Reach my daily KPIs Tag the correct issues in accordance with the tickets Update the team if I encounter any new issues Make sure that the players are sent the correct information

1 Avis
4,3

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Détails de la notation
  • Niveau de communication avec le freelance
    5
  • Qualité de la livraison
    4
  • Valeur de la livraison
    4
1 à 1 avis sur 1
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    US

    États-Unis

    4,3

    He's a very polite and energetic person and he's open to helping you change things as needed. he double checks and is attentive.

    Jusqu’à 50 $US

    Prix

    3 semaines

    Durée

    gig

    Campagnes et maîtres de jeu

    Utile?
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