
Sinduja S.
Revenue Operations, Data Analytics Specialist, Sales Funnel Analyst
Compétences

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Expérience professionnelle
Revenue Operations
Axiata • Temps plein
Jun 2023 - Present • 2 yrs 11 mos
• Analyze, clean, and validate end-to-end business and revenue data to ensure accuracy across Finance and Delivery systems. • Perform revenue forecasting, variance analysis, and KPI tracking to support monthly financial and operational planning. • Develop interactive Power BI dashboards to visualize key metrics, pipeline performance, and business trends for data-driven decision making. • Conduct funnel and pipeline analysis within Pipedrive CRM to improve forecasting accuracy and operational efficiency. • Implement data governance initiatives by identifying inconsistencies and enhancing data quality across systems. • Collaborate with Finance, Delivery, and IT teams to translate complex datasets into actionable insights. • Present analytical findings and reports to stakeholders, supporting strategic and operational decision-making.
IT Project Coordinator
Allianz • Temps plein
Jun 2022 - Sep 2023 • 1 yr 3 mos
• Managed and tracked project progress using Jira, ensuring 100% on-time delivery of key milestones and deliverables. • Developed project dashboards and reports, providing stakeholders with real-time visibility and improving project tracking efficiency by ~25%. • Analyzed project budgets and resource allocation, supporting data-driven planning and optimizing resource utilization by ~15%. • Bridged communication between business stakeholders and technical teams, translating requirements into actionable tasks and improving delivery alignment.
Trainee → System Administrator & CRM Support | IT System Support / Help Desk
Axiata • Temps plein
Jan 2019 - Apr 2022 • 3 yrs 3 mos
• Joined as a trainee and gained hands-on experience in CRM systems, billing operations, and customer experience management. • Monitored and analyzed IT support system performance, identifying trends and recurring issues to improve service efficiency. • Logged, categorized, and evaluated support tickets, uncovering patterns and recommending workflow and process improvements. • Collaborated with IT teams to translate incident trends into actionable solutions, reducing recurring issues and improving system reliability. • Supported database administration tasks, ensuring data accuracy, system performance, and smooth business operations.