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sofia_mahmoud

Sofia M

@sofia_mahmoud

SDS CASE Specialist

Maroc
Anglais, Français, Arabe
Certaines informations sont présentées en anglais.
À propos de moi
I am a dynamic and motivated graduate with solid academic training and transferable skills acquired through various internships and projects. I have extensive experience at Amazon in specialist roles, where I excel at building trustful relationships and resolving complex problems. I adapt quickly to new environments and aim to contribute effectively to an innovative organization.... Plus d’infos

Compétences

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sofia_mahmoud
Sofia M
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Traduction
I will translate write content in arabic, french and english

Expérience professionnelle

Amazon

Amazon

Temps plein • 4 yrs 8 mos

SDS CASE Specialist

Aug 2025 - Present • 1 yr 2 mos

Work independently by following instructions and requirements. Train colleagues by sharing information and providing solutions to problems. Build trustful, courteous, and constructive relationships in the workplace. Easily connect and communicate with all types of stakeholders.

SDS LMIR Specialist

Nov 2024 - Jul 2025 • 8 mos

Anticipate needs, issues, and urgent matters. Maintain a positive attitude and mindset in all circumstances. Manage stress in tense or unexpected situations. Resolve problems and difficulties by proposing effective solutions and strategies.

SDS CASE Specialist

Dec 2021 - Oct 2024 • 2 yrs 10 mos

Served as an SDS CASE Specialist within the Casablanca branch. Responsible for handling specialized cases, ensuring operational requirements were met, and maintaining high standards of service delivery within the Amazon ecosystem.