Sofia M
SDS CASE Specialist
Compétences
Voir mes services

Expérience professionnelle
Amazon
Temps plein • 4 yrs 8 mos
SDS CASE Specialist
Aug 2025 - Present • 1 yr 2 mos
Work independently by following instructions and requirements. Train colleagues by sharing information and providing solutions to problems. Build trustful, courteous, and constructive relationships in the workplace. Easily connect and communicate with all types of stakeholders.
SDS LMIR Specialist
Nov 2024 - Jul 2025 • 8 mos
Anticipate needs, issues, and urgent matters. Maintain a positive attitude and mindset in all circumstances. Manage stress in tense or unexpected situations. Resolve problems and difficulties by proposing effective solutions and strategies.
SDS CASE Specialist
Dec 2021 - Oct 2024 • 2 yrs 10 mos
Served as an SDS CASE Specialist within the Casablanca branch. Responsible for handling specialized cases, ensuring operational requirements were met, and maintaining high standards of service delivery within the Amazon ecosystem.