
solyra Dgit
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eBay Suspension & Appeals Specialist
Freelance • Freelance
Sep 2024 - Present • 2 yrs 2 mos
I provide eCommerce support with a focus on eBay account suspension issues and reinstatement appeals. My work includes reviewing suspension notices, identifying potential policy concerns, preparing tailored appeal letters, and guiding sellers through the official appeal process. I also assist with relevant escalation options, including BBB guidance and eBay Community outreach, where appropriate. I focus on clear communication, careful case review, and practical support to help sellers understand their options and present their cases professionally.