
Nicole E
Level 1
As honest as the day is long
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15 $US
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heurePortfolio
Expérience professionnelle
Manager, Customer Success
ECOFANS • Temps partiel
Jul 2022 - Oct 2024 • 2 yrs 3 mos
I oversee all aspects of online customer service operations. From handling inquiries and refunds to optimizing product listings and conducting competitor analysis, my focus is on ensuring a seamless and satisfactory experience for our customers. Additionally, I manage inventory, coordinate shipments, and maintain effective communication with associated platforms like MercadoLibre. My aim is to ensure excellence in customer service and maximize the performance of our online store through efficient, customer-centric strategies.
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Détails de la notation
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Trier par
timberghostwolf

États-Unis
Because of Nicole I was able to get my dream collectors items that only shipped to Europe! She was so sweet and made sure to update me whenever needed. Thank you so much again, I would I could put 6 stars❤️
Réponse du freelance
anacarv00

États-Unis
So glad I found Nicole. I had found an item that I've been looking for a long time on a Spanish marketplace and needed a local delivery address. Her prices are fair and she was very transparent with shipping prices. She will be my go to personal shopper in the EU.
cruzzh

Royaume-Uni
Nicole helped me get multiple items and was very talkative and sweet throughout. Shipping was quick and was very happy with everything overall
maulfaul

Allemagne
Everything went smoothly. The communication was friendly and professional. I highly recommend Nicole - I would definitely work with her again :)

jpimenta33
Client récurrent

Brésil
Great communication, very professional and extremely helpful throughout the process. Nicole has been very transparent, organized, and supportive while helping us structure our Chile operation. Highly recommended!