Sophia I

@sophia_m_islam

Executive Communication Leadership Development Specialist

États-Unis
Anglais
Certaines informations sont présentées en anglais.
À propos de moi
With over 18 years of experience in training, development, business and Human Resources, I understand the power of clear, confident communication in professional success. I specialize in helping HR professionals and business leaders enhance their English skills for workplace effectiveness.... Plus d’infos

Compétences

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sophia_m_islam
Sophia I
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Voir mes services

Cours de langue
I will coach you to communicate with confidence and clarity at work
De50 $US / projetPlus de détails

Portfolio

Expérience professionnelle

H&M

H&M

Temps plein • 7 yrs 8 mos

District HR Manager

Aug 2016 - Apr 2018 • 1 yr 8 mos

Lead with a people-first mindset, driving business results through customer focus, operational efficiency, and team development. Oversaw all aspects of store operations, including sales performance, visual merchandising, staff training, and inventory management —ensuring an elevated and on-brand customer experience every day.

Store Manager

Mar 2012 - Mar 2015 • 3 yrs

Managed several different volume stores as apart of my development. My responsibilities included local ownership with recruiting and building my own management team. Coaching them to then do the same with a sales team and visual team. Together we built an environment that was defined as a great place to work by following best practices, maximizing sales, influencing efficiency/operations, and of course continuous recruiting/onboarding and development of a team.

Department Manager

Mar 2009 - Mar 2012 • 3 yrs

My responsibilities included owning my people and my product. This meant that I planned all campaign and activities. Also, planned for the development of my sales team which included about 15 sales advisors at the time. I was also responsible for cost controls within my department and store. Pushing to meet or exceed sales goals and budgets while still being cost effective. Of course also supporting the morale of the store and ensuring it was a safe and great place to work!