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Explorer
Fiverr Pro
Français
$
USD
I will be your reliable customer support assistant
"I’m an e-commerce expert specializing in Walmart, Amazon Private Label (PL), and Amazon Wholesale FBA. My goal is to help clients streamline their business for efficiency and growth.
I offer:
Walma...
Niveau 1
Répond à certains critères de performance et présente un fort potentiel sur la place de marché.
À propos de ce service
In todays fast-paced world, customers expect fast, clear, and caring responses. Thats where I come in. As a dedicated Customer Support Specialist, I help brands deliver a personalized support experience that turns inquiries into trust and customers into loyal fans.
Whether you're a startup or an established e-commerce brand, I handle your customer service with empathy, accuracy, and consistency so you can focus on growing your business while I take care of your people.
What You Get:
Human-Centered Support: Warm, professional communication that reflects your brand's tone.
Order, Delivery & Return Assistance: Helping customers with shipment issues, delays, or changes.
Platform-Agnostic Flexibility: Shopify, Amazon, Etsy, Woo Commerce, or your custom platform.
Knowledge Base & FAQ Setup: Creating help docs for quicker support.
Live Chat, Email & Inbox Handling: Quick replies, resolved tickets, and happy customers.
Insights & Customer Feedback Reports: Understand what your customers love or need improved.
Why Work With Me?
5+ Years in E-commerce Support
Calm and Clear Communicator
Fast Turnaround and High Accuracy
Loyal Long-Term Clients
Daily Reports & Performance Summaries
Plateforme de messagerie:
•
Réseaux sociaux
•
Chat en direct
Langue:
Anglais
Industrie:
E-Commerce
Objectif:
Business
Autres services de Assistant virtuel I Offre
FAQ
1. Which platforms do you support?
I support all major e-commerce platforms ( Amazon, eBay, Shopify, Etsy, WooCommerce, Magento) and custom setups. You name it, I’ll handle it.
2. Can you match my brand’s tone and voice?
Yes! I study your tone and write replies that sound like you—not a template
3. Do you offer 24/7 customer support?
Yes! I offer round-the-clock or time zone-specific coverage based on your business needs.
4. Will you send me daily updates?
Absolutely. Transparency is key. You’ll know what’s being done and how your customers feel.
5. Can you handle refund and return requests?
Absolutely. I follow platform policies to ensure smooth refund and return processing.
6. Do you use helpdesk tools?
Yes, I’m experienced with tools like Zendesk, Freshdesk, Gorgias, and HubSpot.
7. Can you manage social media queries?
Yes! I can monitor and respond to DMs, comments, and reviews on your business pages.
Avis
11 avis concernant ce service
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Détails de la notation
- Niveau de communication avec le freelance
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Trier par
Les plus pertinents
M mos_butter
États-Unis
Highly recommended. I'll definitely work with him again!
50 $US
Prix
6 jours
Durée
Utile?D dorry23
États-Unis
Excellent work
50 $US
Prix
6 jours
Durée
Utile?B 
bossebutler
États-Unis
Brilliant job
50 $US
Prix
6 jours
Durée
Utile?S shar_234
États-Unis
Collaboration en coursI’ve worked with many freelancers, but this one stands out. Clear process, strong design sense, and zero delays. 10/10 experience.
50 $US
Prix
5 jours
Durée
Utile?T two_deer
Royaume-Uni
10/10 Recommended
50 $US
Prix
5 jours
Durée
Utile?
Avis
11 avis concernant ce service
| (11) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Détails de la notation
- Niveau de communication avec le freelance
- Qualité de la livraison
- Valeur de la livraison
Trier par
Les plus pertinents
M mos_butter
États-Unis
Highly recommended. I'll definitely work with him again!
50 $US
Prix
6 jours
Durée
Utile?D dorry23
États-Unis
Excellent work
50 $US
Prix
6 jours
Durée
Utile?B bossebutler
États-Unis
Brilliant job
50 $US
Prix
6 jours
Durée
Utile?S shar_234
États-Unis
Collaboration en coursI’ve worked with many freelancers, but this one stands out. Clear process, strong design sense, and zero delays. 10/10 experience.
50 $US
Prix
5 jours
Durée
Utile?T two_deer
Royaume-Uni
10/10 Recommended
50 $US
Prix
5 jours
Durée
Utile?
