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spencer_liaoyj

Spencer L

@spencer_liaoyj

AI Product Ecommerce Growth Consultant

Chine
Anglais, Chinois
Certaines informations sont présentées en anglais.
À propos de moi
I am a product and growth leader with over 6 years of experience across global ecommerce and logistics. I specialize in translating business problems into measurable AI and growth strategies, ranging from user segmentation and Agent workflows to experimentation and ROI optimization. I have a proven record of taking AI-enabled products from concept to launch.... Plus d’infos

Compétences

s
spencer_liaoyj
Spencer L
hors ligne • 

Voir mes services

Stratégie en IA
I will design your ai agent strategy and measurable mvp roadmap
De40 $US / projetPlus de détails

Expérience professionnelle

Alibaba

Senior Product Manager, AI & Growth

Alibaba • Temps plein

Dec 2023 - Present • 2 yrs 10 mos

Designed an AI-driven incentive Agent using multi-dimensional customer segmentation, a reusable knowledge layer, automated strategy tiers and algorithmic bidding; delivered measurable incremental gains and double-digit ROI. Led an LLM/AIGC contextual recommendation product combining behavior, location, calendar and trend signals with multi-objective ranking; delivered statistically significant user-value uplift in a mature funnel. Built intent-based promotion timing and personalized offer strategies, connecting customer signals, merchant funding and automated delivery while optimizing for incremental return rather than gross conversion.

SFam_Logistics LLC

Product Manager, Intelligent Marketing

SFam Logistics LLC • Temps plein

Aug 2020 - Dec 2023 • 3 yrs 4 mos

Built lifecycle marketing capabilities covering acquisition, activation and retention for consumer and business customers, including campaign tools, loyalty, segmentation and personalized incentives. Delivered a double-digit lift in new-customer contract conversion through data-led onboarding and targeting; supported profitable growth across a large customer base. Created an AI-assisted marketing tool for a nationwide frontline workforce, achieving broad monthly adoption by aligning incentives, guidance and daily workflows.