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Stanley R
@stanley_r_it
ITSM Consultant
France
Français, Anglais
À propos de moi
I am an experienced Project Management Assistant (AMOA) and Change Manager with a strong background in functional administration and business analysis. I specialize in managing complex transport systems, coordinating user training for large-scale deployments, and performing functional testing and CRM configuration to optimize business processes.
Compétences
Stanley R
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Gestion de projet
I will support your IT projects with business analysis, and amoa
Expérience professionnelle
RATP
Temps plein • 5 yrs 3 mos
Change Manager (Assistant Project Manager)
Sep 2022 - Present • 3 yrs 11 mos
Leading change management for 19,000 bus drivers across 23 centers. Responsibilities include defining communication plans, conducting user training on new onboard systems, and providing functional support. Managed the creation of an HMI simulator for the onboard system and coordinated monthly project monitoring meetings to communicate updates and impacts of new software versions.
Functional Administrator
Sep 2021 - Sep 2022 • 1 yr
Managed the verification process for line description parameters across 354 lines. Conducted review points with Line Team Managers, updated data based on identified discrepancies, and drafted tracking documentation. Provided operational support by leading weekly monitoring meetings, assigning tasks to team members, and maintaining operational data following field evolutions.
Tester
Sep 2021 - Jan 2022 • 4 mos
Executed acceptance tests and tracked anomalies for transport systems. Managed the acceptance action plan and assigned tasks to a team of 10 people. Configured lines for new transport offers, updated mapping tool IDs, and ensured consistency between new and existing routes. Monitored deployment plans and verified system functionality during production launches.
