s
stephgagu

SthefaneeG.

@stephgagu

bilingual English Spanish paralegal professional

États-Unis
Anglais, Espagnol, Français, Italien
Certaines informations sont présentées en anglais.
À propos de moi
My background covers legal research, litigation document drafting, e-filing via PACER and state court portals, compliance coordination, and bilingual client communication. I've managed case files for civil and family matters, drafted discovery and affidavits, monitored court deadlines, and assembled trial exhibits — all remotely and with strict confidentiality. I bring the same precision, discretion, and accountability to every project. If you need a legal assistant who understands both the law and how to get things done — let's talk.... Plus d’infos

Compétences

s
stephgagu
SthefaneeG.
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Cours de langue
I will teach you business spanish for professional and corporate success
CV
I will write a professional resume, CV, and optimize your linkedin profile

Expérience professionnelle

Quality_Care Child Care Service

Billing, Payroll & Compliance Operations Architect

Quality Care Child Care Service • Freelance

Jul 2025 - Present11 mos

Manage the end-to-end payroll lifecycle for 30+ staff using Gusto, ensuring 100% on-time processing and compliance with labor regulations. Develop a Google Sheets tracker that flagged late claims and improved billing report accuracy by 25%. Act as the primary bilingual (English/Spanish) liaison, translating HR and payroll notices to improve staff policy adherence and resolving 95% of inquiries within 48 hours. Streamline client intake coordination and onboarding, reducing setup time by 40% and intake processing time by 25%.

Fiverr

Virtual Executive Assistant (Executive Operations Architect)

Fiverr • Indépendant

Jan 2022 - Present4 yrs 5 mos

Build a strategic Executive Assistant practice focused on systems thinking and scalable backend infrastructure for founders and CEOs. Manage complex calendars and travel for 5+ high-net-worth clients, eliminating scheduling conflicts and increasing executive availability. Maintain a 98% Inbox Zero rate across multiple executive accounts, processing over 200 emails daily. Automate workflows using Zapier, Slack, and Trello, reclaiming 15–20 executive hours per week and reducing manual entry. Optimize e-commerce operations on Shopify and Amazon, maintaining a 4.8/5 customer rating and reducing response times from 12 hours to under 2 hours. Coordinate 15+ property closings monthly with zero compliance errors, managing all documentation and listing agreements. Technical Stack: GoHighLevel, Zapier, Make, n8n, Salesforce, Gusto, QuickBooks, Shopify, Amazon. Operational Impact: Reclaiming executive time (15–20 hours/week), reducing lead response times (55%), and increasing task completion rates (from 58% to 92%). Bilingual Proficiency: Professional business integration in English and Spanish.

Teamica

B2B Revenue Pipeline & Appointment Systems Lead

Teamica • Freelance

May 2021 - Dec 20232 yrs 7 mos

Led appointment generation initiatives, consistently scheduling 100+ qualified appointments daily for the sales pipeline. Maintained an 80% appointment-to-show rate through the implementation of systematic follow-up strategies. Managed the full-cycle appointment process in Salesforce, collaborating with sales closers to maintain a 40%+ conversion rate.