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Fiverr Pro
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SthefaneeG.
@stephgagu
Bilingual Paralegal and Legal Operations Specialist
États-Unis
Anglais, Espagnol
À propos de moi
Hi, I’m Sthefanee, a Bilingual Paralegal and Legal Operations Specialist with over 6 years of experience assisting US-based boutique law firms, solo attorneys, and corporate teams.
I help legal practices run smoothly by combining meticulous case administration with modern automation. Instead of spending valuable billable hours chasing signatures, managing data entry, or coordinating back-office tasks, I build systems that save time, eliminate errors, and keep operations audit-ready.
Compétences
SthefaneeG.
hors ligne •
Voir mes services
Documents juridiques & Révision
I will provide bilingual english spanish paralegal and legal operations support
Expérience professionnelle
Billing, Payroll & Compliance Operations Architect
Quality Care Child Care Service • Freelance
Jul 2025 - Present • 1 yr 2 mos
Manage the end-to-end payroll lifecycle for 30+ staff using Gusto, ensuring 100% on-time processing and compliance with labor regulations. Develop a Google Sheets tracker that flagged late claims and improved billing report accuracy by 25%. Act as the primary bilingual (English/Spanish) liaison, translating HR and payroll notices to improve staff policy adherence and resolving 95% of inquiries within 48 hours. Streamline client intake coordination and onboarding, reducing setup time by 40% and intake processing time by 25%.
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Bilingual Paralegal & Legal Operations Specialist | Intake & Workflow Automation
Fiverr • Indépendant
Mar 2020 - Present • 6 yrs 6 mos
Build a specialized Legal Operations and Executive Support practice focused on process optimization, automated intake pipelines, and compliance integrity for boutique law firms, solo attorneys, and growing corporate teams. Manage end-to-end client intake funnels, case docketing, and executive communications across multiple US jurisdictions, eliminating administrative friction and increasing attorney billable focus. Maintain zero-defect accuracy across legal document preparation, routine motion filings, and jurisdictional compliance records. Architect automated workflows using GoHighLevel, Zapier, and n8n, reclaiming 10–15+ billable hours weekly for firm partners while reducing client onboarding turnaround time by over 50%. Oversee recurring financial operations, coordinating multi-client billing cycles, invoice reconciliations, and payroll processing via QuickBooks and Gusto with a 100% on-time completion rate. Facilitate bilingual client management, handling intake interviews, document translations, and sensitive case communications to capture and retain high-value Spanish-speaking clientele. Technical Stack: GoHighLevel, Zapier, n8n, QuickBooks, Gusto, DocuSign, Clio, MyCase, Google Workspace, Microsoft Office 365. Operational Impact: Reclaiming partner billable capacity (10–15+ hours/week), slashing client onboarding turnaround times (over 50%), and ensuring zero compliance or reconciliation errors across financial and case documentation. Bilingual Proficiency: Full professional and legal operational fluency in English and Spanish.
B2B Revenue Pipeline & Appointment Systems Lead
Teamica • Freelance
May 2021 - Dec 2023 • 2 yrs 7 mos
Led appointment generation initiatives, consistently scheduling 100+ qualified appointments daily for the sales pipeline. Maintained an 80% appointment-to-show rate through the implementation of systematic follow-up strategies. Managed the full-cycle appointment process in Salesforce, collaborating with sales closers to maintain a 40%+ conversion rate.
