
ledon
since 2016
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Virtual Sky Host • Temps partiel
Dec 2025 - Present • 5 mos
As a part-time Virtual Sky Host at Virtual Sky Host since December 2025, I provide friendly, real-time support and guidance to clients using our web hosting, VPS, and automation services. My daily responsibilities include answering inquiries via live chat/email, troubleshooting basic hosting issues, assisting with WHMCS billing/setup, onboarding new users, and ensuring smooth platform experiences. I've helped resolve dozens of client tickets efficiently while maintaining high satisfaction ratings. This role has strengthened my skills in customer service, technical support, clear communication, and working with hosting tools—perfect for clients needing reliable virtual assistance or tech support.