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Suhail Rahman
@suhail_rahman33
Customer Success Manager
Inde
Anglais, Hindi, Tamoul
À propos de moi
I’m a Customer Success professional with 8+ years of experience helping businesses convert conversations into revenue. I’ve worked with global teams, including Google operations support, handling high-volume interactions, escalations, and client communication. Recently, I’ve worked on cold calling, lead generation, and onboarding—completing 900+ calls in a single project and turning prospects into real opportunities. I focus on clear communication and delivering consistent results. If you need someone who can confidently engage clients and drive growth, I’m ready to support your business.
Compétences
Suhail Rahman
hors ligne •
Temps de réponse moyen de 2 heures
Voir mes services
Assistance client
I will do professional cold calling, telemarketing and appointment setting
Génération de leads
I will do real estate cold calling
Expérience professionnelle
Senior Associate
Google • Temps plein
Oct 2023 - Aug 2025 • 1 yr 10 mos
Experienced in resolving escalated billing issues, troubleshooting complex payment discrepancies, and ensuring seamless account reconciliation. Expertise in refining inputs for machine learning models and ensuring optimal performance for AI Gemini systems.
Customer Solutions Analyst
ZoomInfo • Temps plein
Feb 2023 - Jan 2024 • 11 mos
Provide product, troubleshooting & workflow guidance to ZoomInfo customers. Mentoring the new joiners in product understanding.
Senior Analyst
Tech Mahindra • Temps plein
Feb 2017 - May 2020 • 3 yrs 3 mos
Assisting employees with their technical issues inside VDI and Citrix and adding groups for users in active directory to get access for tools.
3 Avis
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jasgillsidhu
Inde
Suhail completed the task I assigned to him efficiently. He maintained clear and consistent communication throughout the project, regularly providing updates and asking questions whenever needed. I’m very satisfied with the work he delivered.
Utile?
bhavya_shree27
Inde
Utile?
lagositho
Inde
I was a bit skeptical working with a new freelancer but I don’t regret it at all. The outcomes were terrific !!
Utile?
