
Suman Talat
Functional Business Analyst and Process Documentation
Compétences

Voir mes services

Expérience professionnelle
Functional Consultant | Business Relationship Management
Sapphire Retail • Temps plein
Jun 2025 - Present • 1 yr 1 mo
• Partnered with business stakeholders across HR, Retail Operations, Supply Chain, and Corporate Functions to identify requirements and deliver technology-enabled process improvements. • Conducted department-wise AI enablement and awareness sessions for Finance, Supply Chain, Marketing, and E-Commerce teams covering practical business use cases of Generative AI tools. • Coordinated SappSense user testing, prompt evaluation, feedback analysis, and identification of AI automation opportunities across operational workflows. • Worked with Power Automate to design and support workflow automation for approvals, notifications, and operational process efficiency. • Produce BRDs, FRDs, process flow diagrams, and SOPs as primary documentation for development teams. • Design workflow structures, approval hierarchies, and business rules for new systems and process automation initiatives. • Act as the functional bridge between business stakeholders and development teams translating operational needs into structured system requirements. • Support UAT cycles: prepare test cases, coordinate user testing, log and track issues, and verify resolutions before go-live. • Contributed to 10+ system projects spanning recruitment, performance management, operations, inventory, and project tracking