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Surupa Saha
@surupa31
Digital Product Manager
Nouvelle-Zélande
Bengali, Anglais, Hindi
À propos de moi
I am a Digital Product Management professional with over 15 years of experience in the Financial Services industry. I specialize in product ownership, stakeholder management, and end-to-end project delivery. I have extensive experience handling card products, fraud investigations, and leading cross-functional teams to drive engagement and revenue through best-in-class digital experiences.
Compétences
Surupa Saha
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Lettres et notes
I will write anything with my clean handwriting
Expérience professionnelle
American Express
Temps plein • 6 yrs 9 mos
Digital Product Manager
Nov 2024 - Present • 1 yr 10 mos
Responsible for the product management and design of proprietary digital products including the Amex Mobile App and Americanexpress.com. Focused on driving engagement, satisfaction, and revenue through best-in-class user experience and compelling features. Currently working on the Line and CFR experiences within the Enterprise Digital Experiences team.
Product Development Manager
Aug 2022 - Nov 2024 • 2 yrs 3 mos
Part of the Credit Capabilities team responsible for delivering key Credit initiatives. Managed end-to-end projects with accountability for milestones and deliverables. Partnered with UX design and Product Owners to align scrum team priorities and actively managed the product feature backlog according to business value.
Product Owner
Dec 2019 - Aug 2022 • 2 yrs 8 mos
Member of the program management team ensuring delivery of business value. Drove project scope and milestones while leveraging partners across Compliance, Fraud, and Technologies. Managed relationships to ensure alignment, handled trade-offs, and ensured changes enabled Customer Care Professionals to deliver extraordinary care.
