
Suzanne Q
Project Coordinator, Virtual Assistant, Excel Expert
Compétences

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Expérience professionnelle
Office Manager | Operations Lead
Teva Pharmaceutical Industries • Temps plein
Feb 2013 - Present • 13 yrs 5 mos
• Directed day-to-day office and operational activities supporting procurement, inventory, vendor management, reporting, and customer service. • Improved operational efficiency by redesigning administrative workflows, resulting in faster processing and better team productivity. • Managed supplier relationships to ensure timely purchasing, cost-effective procurement, and uninterrupted operations. • Created Excel-based reporting and tracking tools that improved business visibility and supported data-driven decisions. • Trained and onboarded employees on systems, procedures, and operational best practices while serving as a trusted resource across departments.
Operations Lead
Neil Patel • Temps plein
Feb 2010 - Feb 2013 • 3 yrs
Delivered responsive client support, resolved escalated issues, and strengthened long-term customer relationships. • Collaborated with sales, operations, and logistics teams to ensure accurate order fulfillment and exceptional service. • Recommended process improvements that enhanced customer experience and reduced response times.
Project Coordinator | Business Operations
Cadillac • Temps plein
Feb 2002 - Feb 2010 • 8 yrs
• Coordinated a national gift certificate program involving multiple stakeholders, vendors, and business units. • Supported software implementation projects through testing, documentation, user training, and change management. • Managed financial reconciliations and operational reporting while maintaining a high level of accuracy. • Developed reporting tools that improved program visibility and executive decision-making.