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Syla M
@sylamarquez
Virtual Assistant, B2B Lead Generation, LinkedIn Research
Philippines
Anglais, Tagalog
À propos de moi
Virtual Assistant in Manila specializing in B2B lead generation, LinkedIn decision-maker research, appointment-setting support, executive assistance, and Google Sheets organization. From Mar 2025 to Jul 2026, I handled fintech back-office email customer inquiries at TaskUs. I research companies and outreach paths, build trackers, organize follow-ups, and prepare professional communication. I also managed a Shopee pet-supplies shop and supported Lazada operations with listings, inventory, orders, shipping, promotions, and customer care. Available for US, UK, and Australian hours.
Compétences
Syla M
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Recherche de leads
I will build targeted b2b lead lists with linkedin research
Assistance générale
I will provide executive virtual assistant support for research and organization
Portfolio
Expérience professionnelle
Customer Support Representative
Teleperformance
Sep 2023 - Mar 2025 • 1 yr 6 mos
Supported Sam’s Club members by phone, chat, and email. Handled membership inquiries, complaints, escalations, order tracking, returns, refunds, product questions, and membership concerns. Maintained accurate CRM documentation and collaborated with team members to support a smooth customer experience.
E-commerce Seller and Product Merchandiser
Shopee
Feb 2022 - Sep 2024 • 2 yrs 7 mos
Managed my own pet-supplies shop on Shopee and supported Lazada operations, including product listings, inventory tracking, order processing, shipping coordination, promotions, and customer care. Maintained accurate product information and organized day-to-day e-commerce tasks.
