Parcourir les catégories
Explorer
Fiverr Pro
Français
$
USD
Talles M
@tallesdcmeira
IT Support Infrastructure Analyst
Brésil
Anglais, Espagnol, Portugais
À propos de moi
I am an IT professional with 5 years of experience in technical support, infrastructure, and corporate IT environments. I specialize in Level 1 and 2 support, Active Directory, Microsoft 365, and networking technologies including Fortinet and Sophos firewalls. My key strengths include technical troubleshooting, cybersecurity, and adaptability in private cloud environments.
Compétences
Talles M
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Assistance technique
I will provide professional remote IT support
Expérience professionnelle
IT Analyst
L3TI SOLUÇÕES EM TI • Temps plein
Sep 2019 - Sep 2024 • 5 yrs
• Provided Level 1 and 2 support, both on-site and remotely, resolving hardware and software issues. • Installed, configured, and updated operating systems and corporate software. • Managed user accounts and access permissions in Active Directory and Microsoft 365. • Performed preventive and corrective maintenance on desktops, notebooks, and printers. • Executed and supported backup routines using Acronis and private cloud environments. • Provided Level 1 and 2 support for Fortinet and Sophos firewalls.
