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$
USD
Ted Ng
@teddyopsdev
IT Support for Windows, Linux, Docker and Simple Scripts
Hong Kong
Anglais, Chinois
À propos de moi
Windows issue, Docker container that won't start, or an HTTPS error? I help troubleshoot small IT problems and deploy ready-to-run apps on Linux VPS. I'm Ted, based in Hong Kong, with 2+ years of frontline IT support experience in hospital and enterprise environments. My services include Windows support, Docker Compose, Nginx, DNS, SSL and simple PowerShell/Bash scripts. You get an agreed scope, checks of the result and clear handover notes. Remote support through English or Chinese text. Message me with your issue and goal before ordering.
Compétences
Ted Ng
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Administration de serveur
I will troubleshoot linux vps, docker, nginx and SSL issues
Assistance technique
I will troubleshoot windows errors and software issues remotely
Expérience professionnelle
Network Infrastructure Consultant
CLOUD DEV • Indépendant
Jul 2024 - Dec 2025 • 1 yr 5 mos
Architected and maintained high-performance network infrastructures using Docker, with a focus on containerized deployment and efficient lifecycle management. Led the design and implementation of advanced network tunneling and proxy architectures, integrating Sing-box (VLESS-Reality, Hysteria2, GRPC, WS, XHTTP) and FRP for robust, multi-node load balancing across diverse geographical regions. Engineered secure, low-latency remote connectivity ecosystems by deploying and managing Tailscale and Derp mesh networks, significantly reducing cross-region access barriers for distributed operations. Performed comprehensive Nginx reverse proxy optimization, focusing on request throughput and caching strategies to support high-traffic web platforms. Implemented rigorous security hardening protocols, including automated SSL/TLS certificate management, firewall configuration, and intrusion mitigation scripts to ensure consistent system stability and minimize operational risks. Provided ongoing technical consultation and rapid troubleshooting, ensuring operational continuity for mission-critical digital assets.
DevOps & Systems Engineer
IT Force • Temps partiel
Apr 2022 - Dec 2023 • 1 yr 8 mos
Served as a part-time DevOps and Systems Engineer, providing critical infrastructure support and maintenance for internal server environments. Assisted in the containerization of legacy web applications using Docker, which streamlined deployment processes. Monitored Linux server performance and optimized system resources to ensure service stability. Authored technical documentation and maintenance scripts (Bash) for routine security patching and firewall management. Collaborated with the core team to troubleshoot network connectivity issues and improve server uptime during peak load periods.
