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Teguh K
@teguhkembaren
Head of Support Function
Indonésie
Anglais, Indonésien
À propos de moi
I am a Head of Support Function with extensive experience leading IT support teams and ensuring business-aligned operations. I specialize in managing Service Desk operations, SLAs, and incident management for retail systems and ERPs. I am focused on continuous improvement, SOP development, and building solution-oriented teams to support daily business activities.
Compétences
Teguh K
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Assistance technique
I will provide professional IT help desk and technical support
SQL & Requêtes NoSQL
I will fix sql queries and troubleshoot database issues
Expérience professionnelle
CGV* Cinemas
Temps plein • 5 yrs
Sr. Movie Engineer Support (IT Support)
Aug 2016 - Aug 2018 • 2 yrs
Managed movie projection operations including uploading and testing content, maintaining projectors and sound systems, and ensuring all movies played on time. Performed configurations on POS systems and TV advertising materials on-site while ensuring network and system stability.
Projectionist
Aug 2013 - Aug 2016 • 3 yrs
Responsible for the technical operation of movie projection equipment. Ensured high-quality playback of films, performed routine maintenance on projection hardware, and collaborated with the site team to maintain the schedule of screenings without technical issues.
