Temmy Cornel

CRM Workflow Automation & API Integration Specialist

Fiverr • Freelance

Sep 2024 - Present • 2 yrs 1 mo

I provide freelance CRM workflow automation and API integration services for businesses that need their software systems to communicate automatically. I specialize in connecting CRMs, lead-generation tools, communication platforms, scheduling systems, forms, spreadsheets, and field-service applications into efficient automated workflows. My expertise includes CRM workflow automation, API integrations, webhook automation, lead capture automation, contact synchronization, sales pipeline automation, appointment automation, SMS automation, email automation, and business process automation. I build and troubleshoot integrations involving LeadConnector, GoHighLevel, HubSpot, ServiceTitan, Housecall Pro, RingCentral, Jotform, Google Sheets, Zapier, Make, and other business applications. Depending on the project, I use native integrations, webhooks, APIs, HTTP requests, custom field mapping, and automation platforms to create reliable connections between systems. Typical workflows include automatically sending new leads into a CRM, creating contacts and opportunities, assigning leads to team members, triggering SMS and email follow-ups, updating customer records, sending appointment reminders, synchronizing service information, updating Google Sheets, and notifying sales or service teams when important events occur. I also help clients optimize existing CRM workflows by finding automation bottlenecks, fixing failed actions, correcting data mapping, preventing duplicate contacts, and improving workflow logic. I approach every automation project with scalability and reliability in mind. My objective is to build clean, maintainable systems that reduce repetitive tasks, improve customer communication, and help businesses get more value from their CRM and existing software stack

CRM Integration & Automation Consultant

Upwork • Freelance

Mar 2024 - Present • 2 yrs 7 mos

As a freelance CRM Integration and Automation Consultant, I help businesses connect their CRM, communication, scheduling, forms, spreadsheets, and field-service software into streamlined automated workflows. My focus is on reducing manual processes and creating systems that allow sales and operations teams to work more efficiently. My core expertise includes CRM integration, workflow automation, API integration, REST API, webhooks, data synchronization, lead automation, sales automation, customer relationship management, pipeline automation, and third-party software integration. I work with platforms including GoHighLevel/LeadConnector, HubSpot, Salesforce, ServiceTitan, Housecall Pro, RingCentral, Jotform, Google Sheets, Zapier, and Make. I build workflows that automatically capture leads, create or update CRM contacts, assign opportunities, trigger SMS and email campaigns, update pipelines, send notifications, schedule appointments, synchronize customer information, and maintain organized records. I also troubleshoot existing automations by identifying broken triggers, incorrect field mapping, duplicate records, webhook problems, API errors, authentication issues, and workflow logic problems. For each project, I focus on understanding the client's existing process before designing the automation. I map the customer journey, identify repetitive tasks, select the appropriate integration method, configure the workflow, test different scenarios, and document the completed system. My goal is to deliver dependable CRM automation and software integrations that save time, improve lead response, and create a more organized customer management process.

Workflow & Integration Specialist

Fiverr • Freelance

Feb 2023 - Present • 3 yrs 8 mos

I work as a freelance CRM Automation Expert helping businesses automate lead management, customer communication, sales pipelines, appointment booking, and repetitive administrative processes. My work focuses on building reliable CRM workflows and connecting business platforms so information moves automatically between systems without manual data entry. I specialize in CRM automation, workflow automation, CRM integration, API integration, webhook automation, lead management, sales pipeline automation, customer follow-up, and business process automation. I have experience working with platforms and tools such as GoHighLevel, LeadConnector, HubSpot, Salesforce, ServiceTitan, Housecall Pro, RingCentral, Jotform, Google Sheets, Zapier, Make, and custom API integrations. I create automated workflows for lead capture, lead routing, appointment confirmations, missed-call text back, SMS and email follow-ups, contact synchronization, pipeline updates, notifications, form submissions, reporting, and customer onboarding. My projects typically involve analyzing an existing business process, designing the automation logic, connecting the required applications, testing webhooks and API requests, handling field mapping and data synchronization, and troubleshooting workflow issues. I focus on creating scalable CRM automation systems that reduce repetitive work, improve response times, organize customer data, and help businesses maintain consistent follow-up across their sales and service operations.