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Cherry B
@the_businessedi
Director of Operations
Nouvelle-Zélande
Anglais
À propos de moi
I’m a commercially focused operations professional with 15+ years’ experience in hotel management, multi-property operations, project management and pre-openings. I specialise in strategic planning, operational efficiency, process optimisation, SOP development, team performance and customer experience.
I help businesses identify gaps, streamline systems, manage projects and turn strategy into practical results. My hands-on, solutions-driven approach focuses on improving performance, reducing inefficiencies and building strong foundations for sustainable growth.
I look forward to connecting
Compétences
Cherry B
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Efficacité et automation des entreprises
I will help improve your operations, business and performance
Efficacité et automation des entreprises
I will write professional sops for your business
Expérience professionnelle
Director of Operations
Capstone Hotel Management
Jun 2020 - Present • 6 yrs 4 mos
Director of Operations at Capstone Hotel Management, overseeing multi-property hotel operations, operational performance and continuous business improvement. Focused on standardising processes, strengthening service delivery, developing teams and driving operational excellence across the portfolio.
Senior Event Manager
Great
Mar 2019 - Jun 2020 • 1 yr 3 mos
As Senior Event Manager at Great Catering Company, I managed the planning and delivery of events, overseeing logistics, client relationships, team coordination and service execution. Focused on delivering seamless events, exceptional customer experiences and high-quality service in fast-paced environments.
General Manager
Instagram • Temps plein
Jun 2013 - Dec 2018 • 5 yrs 6 mos
As General Manager of Sands Hotel in Margate, UK, I oversaw day-to-day hotel operations, team leadership, guest experience and commercial performance. Focused on delivering exceptional service, maintaining operational standards and driving business success in a busy coastal hospitality environment.
