t
thehendyy

Ahmed

@thehendyy

Freelance

Égypte
Français, Anglais, Arabe
Certaines informations sont présentées en anglais.
À propos de moi
Customer support and online sales professional fluent in French (native), Arabic (advanced) and English. I currently handle reservation claims, refunds, cancellations and accommodation issues for a major travel platform, and I previously worked as an online sales agent for Sony, managing orders, returns, product questions and delivery issues. Organized, reliable and quick to learn new tools. I offer customer support by email and chat, French/Arabic/English translation and virtual assistance... Plus d’infos

Compétences

t
thehendyy
Ahmed
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Assistance client
I will do reliable customer support in french or english
De15 $US / projetPlus de détails

Expérience professionnelle

Teleperformance

Customer Service Representative

Teleperformance • Temps plein

Jan 2026 - Present • 9 mos

Handle guest reservation claims and accommodation issues for a leading travel platform in French and English: cancellations, refunds, no-shows, payment issues and escalations.

Foundever

Online Sales Agent (Sony)

Foundever • Temps plein

Apr 2023 - May 2024 • 1 yr 1 mo

Managed customer orders and online returns, provided product information and contacted delivery services to resolve shipping incidents. Part of the team from the opening of the Sony department.