t
thesamiaco

Samia

@thesamiaco

I help businesses manage clients and tell their story

Inde
Anglais, Hindi
Certaines informations sont présentées en anglais.
À propos de moi
Hi, I'm Samia! 5+ years in sales, customer success, and account management, with a creative side in content writing, copywriting, and presentation/brochure design. I keep my services focused rather than offering one big catch-all package, so you always know what you're getting and I can actually go deep instead of spreading myself thin. Not sure which service fits your need? Just message me.... Plus d’infos

Compétences

t
thesamiaco
Samia
hors ligne • 

Voir mes services

Stratégie de personnalisation de la clientèle
I will set up your CRM and design a customer onboarding process
Contenu commercial
I will write persuasive sales copy, emails, or ghostwritten content

Portfolio

Expérience professionnelle

Customer Success Executive & Account Management

AMERICAN HIGH STAND ACADEMY • Temps plein

Mar 2024 - Nov 20251 yr 8 mos

Owned end-to-end onboarding and account management for B2B SaaS accounts, driving fast time-to-value and proactively resolving risk to protect renewals. Managed onboarding and adoption for 50+ B2B accounts, ran QBRs and usage reviews, and identified expansion opportunities that supported retention and growth.