
Jill S
Academic Essay Feedback and Proofreading
Compétences

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Expérience professionnelle
Customer Service Advisor (Technical)
Sky • Temps plein
Jan 2022 - Jul 2025 • 3 yrs 6 mos
Ensured each customer received the solution to any technical issue raised to lessen the impact on their service expectations. Analysis and remote customer-led repair of various Sky products and services, including broadband, digital and satellite TV services, booking of Sky and Openreach engineers when required, and use of various systems to achieve this. Responsibilities included the sales of all Sky products, handling of billing and account issues, management of complaints and cases that require escalation.
Built Environment Assistant (Archaeology)
Lincolnshire County Council • Temps plein
Jul 2000 - Mar 2004 • 3 yrs 8 mos
• Responsible for compiling and updating archaeological records on the SMR database; assessing applications to the Countryside Stewardship Scheme to advise on potential impacts on archaeological remains within the scheme; and assisting in the SMR, providing relevant records, reports and maps to visitors ranging from members of the public to academics. • Completed a survey and assessment of the condition of the extant historical directional fingerposts in Lincolnshire and compiling this into a report to be stored in the SMR. The information from this report was then used to compile a leaflet on historic fingerposts in Lincolnshire for distribution to Tourist Information centres, local libraries and so forth.