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Trent Nelson
@trentnelson764
Director Customer Exp and Research
États-Unis
Anglais
À propos de moi
Professional Summary
Director of Customer Experience at a large e-commerce company, with 9 years in the role leading client and product research initiatives. Over 20 years of combined experience managing teams focused on research and data collection at scale. Deep expertise in client research, product/parts research, and translating customer-experience insight into decisions that hold up under scrutiny. Known for holding data to a strict standard of accuracy and verification rather than volume.
Compétences
Trent Nelson
hors ligne •
Voir mes services
Création de listes de prospects
I will build a verified b2b lead list with emails and phone numbers
SEO Technique
I will do a technical SEO audit and website audit report
Expérience professionnelle
Director cust Exp & Research
nonda • Temps plein
Sep 2017 - Present • 9 yrs 1 mo
Lead client and product research initiatives supporting customer experience strategy Oversee research into product/parts details to inform accurate, decision-ready findings Set and enforce standards for data accuracy and verification across research output Manage teams responsible for research and data collection at scale
