Jayden M

Principal Consultant

Thinkwell Strategies • Indépendant

Sep 2023 - Present • 3 yrs 2 mos

I help small businesses, nonprofits and mission-driven teams run smoother with clear systems and practical AI. For a mortgage firm, I built onboarding and training modules for new team members and set up CRM and email workflows so every lead was tracked and followed up. For a real estate developer, I advised leadership on where AI and workflow tools could save time and set up AI meeting notes for the owner. In partnership with a university admissions office, I designed a training program that prepares college students to work as community ambassadors. I also created a 13-page starter kit that helps new nonprofits set up their structure, governance, funding, programs and partnerships.

Founder & Executive Director

Unveil • Indépendant

Jul 2023 - Present • 3 yrs 4 mos

Founded and lead a nonprofit focused on leadership and career readiness for young adults in underserved communities. I design and facilitate workshops, give keynote talks and guest lecture, helping young people see their potential and turn it into concrete next steps toward jobs and community involvement.

Innovation Manager

University of Louisville • Temps plein

Jan 2025 - Sep 2025 • 8 mos

Built the operating systems behind the engineering school's admissions and outreach programs. I created onboarding, scheduling and training systems so staff and volunteers could join any of several programs running at once, and wrote the staff handbooks, facilitator training guides and outreach templates that sped up adoption. I standardized procedures, integrated tools, automated time-consuming tasks and defined measurable outcomes, so the next team could pick up right where we left off. I also interviewed staff and participants to measure what was working and reported findings to leadership.