
UMAR FAROOQ
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Expérience professionnelle
accountent work/ cashier.
Naheed • Temps plein
Aug 2026 - Present • 2 mos
Customer Service Experience | Cashier & Waiter I have four months of combined experience as a cashier and waiter, and I currently work as a cashier. My role involves assisting customers during billing, answering questions politely, helping them locate products, and explaining product information clearly. I help customers understand price differences when system updates and shelf labels do not yet match, while referring issues that need approval to the appropriate staff. These interactions have strengthened my communication, patience, problem-solving, and customer-service skills. By observing experienced colleagues, I have also gained an understanding of how returned or faulty products are referred to suppliers for inspection or repair and handed back to customers. This practical experience helps me understand common customer concerns and design more useful conversations for business FAQ and AI customer-support chatbots.