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Fiverr Pro
Français
$
USD
I will your ecommerce virtual assistant
Providing Excellent Virtual Assistant and Customer Support
Hi there!
I am a professional E-commerce Virtual Assistant & Customer Support VA with over 4 years of experience supporting online businesses. I specialize in email and chat support, Shopify Store Man...
À propos de ce service
Are you struggling to keep up with customer inquiries, resolve issues effectively, and build lasting relationships that drive repeat business? Let me help you transform your e-commerce customer service from a headache into a powerful asset!
Why choose my E-commerce Customer Support services?
- Boost Customer Satisfaction & Loyalty
- Reduce Cart Abandonment & Refunds
- Expert Handling of Common E-commerce Issues (Tracking, shipment, refunds, return requests, payment problem, product information)
- Multi-Channel Support (email, live chat, or social media)
What I offer:
- Responding to customer inquiries via email, live chat, and social media
- Order processing and management (tracking, updates, issue resolution)
- Handling returns, exchanges, and refund requests efficiently
- Providing detailed product information and assistance
- Managing customer complaints and providing effective solutions
- Shopify, WooCommerce, Amazon, eBay, and other platform support.
- Building and maintaining customer relationships for improved retention
Ready to elevate your e-commerce business? Click "Order Now" or send me a message to discuss your specific needs!
Mon portfolio
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FAQ
Which platforms do you support?
I support major eCommerce platforms including Shopify, WooCommerce, Amazon, Etsy, eBay, and more.
Which tools do you use for customer support?
I’m experienced with helpdesk tools like Zendesk, Gorgias, Freshdesk, Intercom, and others. If you use something different, just let me know!
Can you work in my time zone?
I’m flexible and can align with your preferred time zone depending on the package and availability. Please message me before ordering for custom hours.
Do you provide reports or summaries of customer issues?
Yes! On request, I can provide daily or weekly summaries to keep you updated on customer concerns and trends.
Is this service available long-term?
Absolutely. I offer both short-term and long-term support. For ongoing work, feel free to reach out for a custom offer.
Do you handle social media DMs or comments?
Yes! The Premium package includes multi-channel support, including social media messages.
