u
unwrittenmel

Melissa

@unwrittenmel

Remote Administrative Support

Canada
Certaines informations sont présentées en anglais.
À propos de moi
I’m an administrative professional with 13+ years of experience providing organized, detail-focused support. I offer remote assistance with email and calendar management, scheduling, documents, data entry, spreadsheets, research, file organization, and client communication. As a dance mom of 20+ years, I’m especially familiar with the dance world and would love to support studios and dance professionals. I’m also open to medical, professional services, and general business administration. Reliable, professional, and detail-oriented.... Plus d’infos

Compétences

u
unwrittenmel
Melissa
hors ligne • 
Temps de réponse moyen de 10 heures

Voir mes services

Assistance générale
I will provide professional remote administrative and virtual assistant support

Expérience professionnelle

Pink_Sky Sparkle

Owner

Pink Sky Sparkle • Indépendant

Jan 2024 - Present • 2 yrs 9 mos

• Founded and run an e-commerce boutique selling phone cases, apparel, and gifts to customers across North America and to international customers. • Respond to customer questions and order inquiries through Shopify Inbox, email, and social media. • Help customers with order issues, coordinate with suppliers and shippers, and make sure problems get resolved. • Keep track of orders, follow up with customers, and ensure they receive what they purchased. • Work with production partners to maintain product quality and meet delivery timelines. • Look for ways to improve the process so orders go smoothly and customers are happy.

Smart

Administrative Assistant

Smart • Temps plein

Jun 2011 - Apr 2025 • 13 yrs 10 mos

• Managed legal documents, deadlines, and client requests. • Drafted and proofread correspondence for clients and the Canadian Intellectual Property Office. • Recorded billable time, prepared invoices, and kept case files organized electronically. • Helped clients understand processes and requirements in plain language. • Trained and guided new administrative staff, as required.

Gowling_WLG

Co-op Legal Administrative Assistant

Gowling WLG • Temps partiel

Jan 2011 - Apr 2011 • 3 mos

• Prepared and proofread legal documents and correspondence. • Filed trademark applications electronically with the Canadian Intellectual Property Office.