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Ureeda Balouch
@ureeda_balouch
Harnessing AI to Solve Real Problems
Pakistan
Anglais
À propos de moi
"Stop trading time for tasks. Build your Digital Workforce"
Hey, I’m Ureeda Balouch—I help businesses replace repetitive work with smart systems that run operations automatically, day and night. With 4+ years of experience in Python and AI, I specialize in Multi-Agent Systems that manage tasks like real teams and Custom Automations that connect all your tools seamlessly. The outcome? Faster operations, less manual work, and scalable growth without adding headcount. 🚀
Compétences
Ureeda Balouch
hors ligne •
Temps de réponse moyen de 14 heures
Voir mes services
Développement de chatbots d'IA
I will set up a 24 7 ai call answering system for your salon
Portfolio
Expérience professionnelle
AI Engineer
Afiniti Pakistan (AI Solutions Project)
Jan 2024 - Present • 2 yrs 5 mos
- Developed AI-powered conversational systems using Retrieval-Augmented Generation (RAG) for document-based knowledge access. - Designed intelligent assistants capable of answering complex queries from structured and unstructured data sources. - Worked on AI models and automation workflows to enhance decision support, internal knowledge sharing, and operational efficiency. - Focused on production-ready AI deployments with emphasis on scalability, accuracy, and real-world business use cases.
AI Workflow & CRM Automation Specialist
NETSOL Technologies (Contract / Project-Based)
Mar 2022 - Dec 2024 • 2 yrs 9 mos
- Worked on AI-driven workflow automation and intelligent support systems for enterprise software environments. - Built AI chatbots connected with CRM platforms to assist support teams by retrieving answers from internal documentation and operational knowledge bases. - Automated inquiry handling, ticket routing, and response workflows using AI-powered assistants. - Collaborated on scalable automation solutions designed to improve efficiency, reduce response times, and enhance customer experience in enterprise systems.
AI Automation & RAG Chatbot Consultant
Systems Limited (Project-Based)
Jan 2023 - Dec 2024 • 1 yr 11 mos
Delivered AI-powered automation and chatbot solutions as part of project-based consulting work. Designed and implemented Retrieval-Augmented Generation (RAG) chatbots that answer queries from internal documents, SOPs, and knowledge bases. Integrated AI assistants with CRM platforms such as Salesforce, HubSpot, and GoHighLevel to automate support workflows, case handling, and knowledge retrieval. Built AI-driven systems to reduce manual operations, improve response accuracy, and streamline business processes. Focused on scalable, secure, and production-ready AI solutions suitable for enterprise and regulated environments.
