Usama J

Co-Founder & Managing Partner

Veritas BPO • Indépendant

Jun 2026 - Present • 4 mos

As Co-Founder and Managing Partner of Veritas BPO, I lead the development of recruitment delivery solutions that help solo recruiters, recruitment agencies and executive search firms scale with confidence. My background spans recruitment research, executive search support, team leadership, training, and RPO operations. I have built a recruitment research team from 1 to 15 researchers, led teams of 20+ professionals, and developed the training, workflows, and quality standards needed to deliver consistent recruitment research at scale. My expertise covers candidate sourcing, talent mapping, competitor research, contact enrichment, recruitment technology, and delivery operations. I understand how recruitment agencies work, what makes a candidate relevant to a search, and why research quality, accuracy, and consistency matter to client relationships and revenue. At Veritas BPO, I apply that experience to building dependable recruitment support operations that help agencies manage active searches, strengthen delivery capacity, and free up more time for client relationships and business development. My approach is straightforward: ownership over activity, partnership over transactions, and quality over volume.

Recruitment Director and Advisor

Chase IT Global • Temps plein

Jun 2025 - Jun 2026 • 1 yr

I work with recruitment agencies that are hitting a ceiling not because of demand, but because of capacity. Most are stuck doing sourcing and admin instead of focusing on revenue-generating work. 𝐖𝐡𝐚𝐭 𝐈 𝐝𝐨: I build and lead offshore recruiting teams that remove the delivery bottleneck and allow recruiters to focus on closing. 𝐖𝐡𝐚𝐭 𝐜𝐡𝐚𝐧𝐠𝐞𝐬 𝐰𝐡𝐞𝐧 𝐰𝐞 𝐬𝐭𝐞𝐩 𝐢𝐧: → Recruiters shift from sourcing to closing → Pipeline stays full without constant effort → Time-to-fill improves → Capacity increases without hiring internally 𝐖𝐡𝐲 𝐚𝐠𝐞𝐧𝐜𝐢𝐞𝐬 𝐜𝐡𝐨𝐨𝐬𝐞 𝐭𝐨 𝐰𝐨𝐫𝐤 𝐰𝐢𝐭𝐡 𝐦𝐞: → Fast integration into existing workflows → Teams trained on recruitment, not generic VA work → Built around your KPIs (placements, speed, quality) → Scales with your growth Your recruiters should be closing deals not drowning in sourcing and admin.

Recruitment Manager & Lead Trainer

BPO Wizard • Temps plein

Jun 2021 - May 2025 • 3 yrs 11 mos

I do business-to-business sales, train beginners, perform full-cycle recruitment and responsible for successful client conversion through sales and marketing, and handle multiple clients' accounts. My duties include: • Pursue and close sales opportunities, by pitching and managing the sales process • Achieving sales target by successful client conversion within a given period of time • Follow up with clients on a regular basis • Sending bulk emails for boosting up clients’ business • Understanding the job descriptions and sourcing potential candidates from various online channels (e.g. social media and professional platforms like Linkedin, Indeed) • Provide shortlists of qualified candidates to the hiring managers • Recruitment, headhunting, and talent acquisition for internal and external roles • Training newcomers regarding all the research/talent-sourcing work from basics to overall client management • Hands-on expertise in Applicant Tracking System including PCRecruiter, Loxo, Big Biller, Bullhorn, etc. • Performing all the quality assurance of the research department