u
utaxxx

Maki

@utaxxx

Google Sheets, Apps Script and AI Automation

Philippines
Anglais
Certaines informations sont présentées en anglais.
À propos de moi
I automate the spreadsheet and ops work that eats your team's day. 9 years in workforce management, where my Google Sheets and Apps Script automations cut manual reporting time by 50 to 85%. I also build AI agents, Python scrapers and WordPress plugins. Every order ships with working files, a short guide and a walkthrough video. I reply within a few hours (GMT+8). Message me before ordering so we agree on scope.... Plus d’infos

Compétences

u
utaxxx
Maki
hors ligne • 

Voir mes services

Formules & Macros
I will automate your google sheets reports and imports with apps script
De40 $US / projetPlus de détails
Intégrations IA
I will build a claude ai agent that automates your google sheets and email tasks
De90 $US / projetPlus de détails

Expérience professionnelle

Google_Operations Center

Resource Optimization Senior Associate

Google Operations Center

Nov 2022 - Present • 3 yrs 11 mos

Automated workforce planning and reporting in Google Sheets, cutting manual workload by 50 to 85%. - Built automated FTE requirement and volume forecasting models. - Developed and rolled out IDP processes for 40 vendor products across 10 sites. - Ran root cause analysis on SLA staffing and metric misses to improve workforce management processes.

Foundever

Foundever

2 yrs 9 mos

Global Resource Planner

Apr 2022 - Nov 2022 • 7 mos

Capacity planning from historical volume trends so the organization stayed staffed to meet client demand. - Primary point of contact for senior leadership during manager absence, running weekly meetings and deliverables.

Workforce Scheduler

Feb 2020 - Apr 2022 • 2 yrs 2 mos

Scheduled agents so the right people were in the right positions at the right time, reducing staffing gaps and overstaffing.