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Valeria T
@valeria_ba_
Business Analyst, Process Consultant, CRM Development, BPMN, Diagnostics
Émirats Arabes Unis
Russe, Anglais, Biélorusse
À propos de moi
Business Analyst & Process Consultant, 5 years across Fintech, E-commerce, and Logistics. I work two ways: as an end-to-end BA on dev projects (requirements, CRM/product architecture, BPMN, launch support), or as a standalone diagnostic consultant finding where a process or funnel loses money, time, or leads and delivering a solution that works even without custom development.
Highlights: led a CRM migration to production with zero downtime, helped raise AI-assistant resolution from ~10% to ~40%, designed logistics processes now handling ~20% of order volume.
Compétences
Valeria T
hors ligne •
Voir mes services
Efficacité et automation des entreprises
I will audit your business process and deliver an action plan
Hiérarchisation des produits et réalisation
I will be your business analyst for CRM or product development
