v
valeriaestre12

Valeria N.

@valeriaestre12

Virtual Assistant Technical and Customer Support Specialist

États-Unis
Anglais, Espagnol
Certaines informations sont présentées en anglais.
À propos de moi
Hi! I'm Valeria, a bilingual (native English/Spanish) Virtual Assistant and Technical Support Specialist. I help you stay organized — email/calendar management, Microsoft 365 administration, data entry, and responsive customer support. Hands-on experience at Universidad Adventista de Centro America (UNADECA): institutional email accounts, Moodle platform support, and Excel-based data management. Certified in Microsoft 365 (Excel, Word, PowerPoint) and Cisco networking/cybersecurity fundamentals. Detail-oriented, fast to respond. Let's talk!... Plus d’infos

Compétences

v
valeriaestre12
Valeria N.
hors ligne • 

Voir mes services

Assistance générale
I will be your bilingual virtual assistant for customer support
De15 $US / projetPlus de détails

Expérience professionnelle

UNA

IT Technician

UNA • Temps plein

Oct 2024 - Dec 2024 • 2 mos

Delivered technical support and equipment maintenance for university staff and students, resolving hardware and software issues to ensure service continuity. Provided administrative and logistical support for daily departmental operations as part of a required professional practicum.