v
van_chirs

Mai Thao Van

@van_chirs

Restaurant Operations and Food App VA Customer Support

Vietnam
Anglais
Certaines informations sont présentées en anglais.
À propos de moi
Hi! I specialize in restaurant operations, food delivery apps, and AI-assisted customer service. With a Business Administration background and hands-on experience supervising food venues and teams, I combine operational discipline with AI tools like ChatGPT. I help food businesses optimize Uber Eats and DoorDash menus, manage POS and order logs, and deliver lightning-fast customer support with high accuracy. Let's streamline your daily operations and scale your business together!... Plus d’infos

Compétences

v
van_chirs
Mai Thao Van
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Création d'une boutique d'e-commerce
I will be your restaurant operations, food app, and customer support VA
De5 $US / projetPlus de détails

Expérience professionnelle

RUBY

Restaurant Operations and Customer Support Lead

RUBY • Temps plein

Jan 2024 - Dec 2025 • 1 yr 11 mos

Managed daily restaurant operations, inventory flows, and staff schedules to ensure high service standards. Handled online customer service, menu updates, order processing, and social media inquiries via POS systems (Sapo/Pos365) and messaging platforms. Utilized AI tools to draft fast, empathetic customer responses, resolving issues quickly and boosting overall guest satisfaction.