v
vijay1kandasamy

Vijay Kandasamy

@vijay1kandasamy

Senior IT Support Application Production Support Specialist

Inde
Anglais, Tamoul
Certaines informations sont présentées en anglais.
À propos de moi
I am an IT Production Support professional with 7+ years of experience in Banking and Wealth Management. I specialize in Linux/Unix troubleshooting, application support, incident management, batch monitoring, Dynatrace, ITRS, ServiceNow, Jira and Root Cause Analysis. I provide reliable technical support, production issue investigation, log analysis and technical documentation. I focus on quality work, timely delivery and clear communication. My goal is to help clients resolve technical issues efficiently and professionally.... Plus d’infos

Compétences

v
vijay1kandasamy
Vijay Kandasamy
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Assistance technique
I will provide linux unix technical support and troubleshooting
De15 $US / projetPlus de détails

Expérience professionnelle

UST

application supprt

UST • Temps plein

Oct 2025 - Jul 2026 • 9 mos

Worked as an Application Support Level 3 Engineer supporting Schroders Wealth Management applications. Handled production incidents, Linux/Unix troubleshooting, log analysis, application monitoring, batch job failures and recovery. Managed incidents and service requests through ServiceNow and Jira, ensured SLA adherence, performed root cause analysis, and coordinated with development, infrastructure and business teams to maintain production stability.