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vijay_kaithwas

Vijay Kaithwas

@vijay_kaithwas

Operations Reporting and SOP Documentation Specialist

Inde
Anglais, Hindi
Certaines informations sont présentées en anglais.
À propos de moi
Operations and business process professional with extensive experience in SOP documentation, process documentation, KPI reporting, operational dashboards, workflow improvement, and business reporting. I help businesses create clear, professional documentation, reporting systems, and operational processes that improve efficiency and consistency. Services include SOP creation, workflow mapping, KPI reporting, dashboard development, operational reporting, and process improvement. Focused on delivering accurate, business-ready solutions tailored to client needs.... Plus d’infos

Compétences

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vijay_kaithwas
Vijay Kaithwas
hors ligne • 

Voir mes services

Efficacité et automation des entreprises
I will create professional sops, process documentation , workflow procedures
De15 $US / projetPlus de détails
Efficacité et automation des entreprises
I will build professional excel KPI dashboards and automated reports
De15 $US / projetPlus de détails

Expérience professionnelle

Freelancer.com

Senior Operations Manager

Freelancer.com • Temps plein

Apr 2005 - Oct 2023 • 18 yrs 6 mos

Led large-scale customer support and business operations teams across voice and chat channels. Managed KPI reporting, SLA performance, process documentation, workflow improvement, operational dashboards, compliance programs, and business process optimization. Created SOPs, reporting frameworks, performance tracking systems, and operational governance processes to improve visibility, efficiency, and business performance.