w
wakail

waki

@wakail

Csr ninja

Pakistan
Anglais
Certaines informations sont présentées en anglais.
À propos de moi
Provides high-quality guest support by managing inquiries, reservations, and service requests across multiple communication channels. Delivers timely, accurate, and friendly responses, resolves issues efficiently, and supports guests before, during, and after their stay to ensure a smooth, positive, and satisfying guest experience.... Plus d’infos

Compétences

w
wakail
waki
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Assistance client
I will customer support for shopify, ebay and amazon

Portfolio

Expérience professionnelle

I worked as senior customer support agent for Spamart

Spamart

May 2025 - Jan 20268 mos

I worked as senior customer support agent for Spamart with the following responsibilities. Email & inbox support Live chat support Social media replies Order updates, refunds & issue resolution Ticket management Real estate admin (CRM updates, listing uploads, scheduling) Data entry & file management Lead management (non-calling) Calendar & task management Knowledge base updates Product/service information assistance Ecommerce support across platforms