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web_velux

Smith M

@web_velux

Helping ecommerce brands grow with websites AI and automation

Nigeria
Anglais, Italien, Français, Espagnol
Certaines informations sont présentées en anglais.
À propos de moi
Helping ecommerce brands grow with high converting Webflow & Framer websites, AI automation, AI video ads, and customer support systems. I help solve low conversions, abandoned carts, slow response times, weak branding, and disconnected workflows with scalable ecommerce solutions. Specialized in Shopify automation, AI chatbots, TikTok & Meta ad creatives, VoIP/IVR setup, and premium ecommerce design focused on increasing sales, automating support, and improving customer experience for long term business growth. ... Plus d’infos

Compétences

w
web_velux
Smith M
hors ligne • 
Temps de réponse moyen de 5 heures

Voir mes services

VoIP et Téléphonie
I will setup voip ivr tcr on zoom ringcentral aircall quo 3cx textgrid for ecommerce
Shopify
I will build shopify backend webflow framer frontend ecommerce website design store

Portfolio

Expérience professionnelle

Subscription E-Commerce Specialist — Product & UX Evaluation

On That Ass (Online Apparel Subscription Service) • Freelance

Sep 2024 - Oct 20241 mo

I’ve conducted in-depth analysis and consulting on the user experience, subscription flow, and digital service model for On That Ass, an online membership-based underwear subscription platform targeting both men and women. My work involved evaluating the website’s user journey, subscription sign-up process, customer service accessibility, and delivery logistics to identify strengths and weaknesses from both operational and consumer perspectives. I assessed how the free-trial signup funnels convert visitors into subscribers, and reviewed key pain points related to membership cancellation protocols and payment handling. Leveraging industry benchmarking and UX best practices, I delivered actionable insights to enhance transparency in subscription terms, optimize customer support touchpoints, and improve overall member satisfaction. My analysis also involved monitoring user feedback trends from multiple review platforms to inform business strategy and product quality recommendations.