Certaines informations sont présentées en anglais.
À propos de moi
Hi, I’m Alicia.
I bring 10+ years of experience in the BPO industry, having worked as a Customer Service Representative, Quality Analyst, and Team Supervisor. Throughout my career, I’ve specialized in performance tracking, reporting, coaching, quality assurance, and operational improvement.
I also develop custom web applications and automation tools that help businesses replace spreadsheets and manual processes with efficient dashboards, reports, and workflows.
My goal is simple: build practical solutions that save time and improve productivity.... Plus d’infos