y
yabdullahpk

Yasir A

@yabdullahpk

IT Technical Support Specialist

Pakistan
Anglais, Arabe, Ourdou
Certaines informations sont présentées en anglais.
À propos de moi
I’m an experienced IT Technical Support Specialist with over 20 years of hands-on expertise in solving real-world tech problems quickly and efficiently. Whether you're dealing with a slow computer, software issues, or security concerns, I’m here to get things running smoothly again. I specialize in: • PC and laptop troubleshooting & performance optimization • Windows installation and upgrades • Software installation and configuration • Malware and virus detection & removal • System cleanup and speed improvement • Remote IT support If your system isn’t working the way it should, let’s fix it.... Plus d’infos

Compétences

y
yabdullahpk
Yasir A
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Assistance technique
I will provide expert IT support, fix PC issues, remove viruses, and speed up your PC
De15 $US / projetPlus de détails

Portfolio

Expérience professionnelle

Hospital_Records

IT Technical Support Specialist

Hospital Records • Temps plein

Dec 2022 - Present • 3 yrs 5 mos

• Install, configure, and maintain software, hardware, and networking • PC and laptop troubleshooting & performance optimization • Windows installation, setup, and upgrades • Software installation and configuration • Malware and virus detection & removal • System cleanup and speed improvement • Remote IT support and on-site assistance • Management of operating systems like Windows, Linux, and MAC • Installation and configuration of Windows Servers 2012, 2016, 2019 • Management of DNS, Active Directory, ADC, Users and Groups, Group Policy GPO, DHCP, Migration of Domain, etc • Monitoring Tools: PRTG, Nagios, SolarWinds etc • Ticketing System Jira, Zendesk, ServiceNow etc • Administration of Red Hat / Ubuntu Linux Server • Help Desk Support remotely and on-site, fixing issues daily • Virtualization, VMware Workstation, VMware vSphere, VCenter, Hyper-V • Anti-virus management, Endpoint Security, and Data encryption • Familiarity with PowerShell scripting for automation and administration • Understanding of backup and disaster recovery solutions • Patch management and security management best practices • problem-solving and troubleshooting expert • Backup and recovery using Veeam and Windows Tools • IT Operations Management, documentation