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$
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XING Y
@yaoxing0517
SOP and Customer Support Documentation Writer
Chine
Chinois, Anglais
À propos de moi
I help small businesses turn process knowledge into clear, reviewable documentation. I create timestamp-linked SOPs from client-owned recordings and source-backed FAQs and support macros from approved product documents. My work focuses on traceability, privacy, human review, and clear escalation when information is missing or conflicting. Deliverables include editable SOPs, source maps, checklists, decision tables, FAQs, macros, tone rules, and gap lists. AI is used only with permission, and I do not need production account access.
Compétences
XING Y
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Rédaction technique
I will turn your process video into a traceable editable sop
Composition et conception de mise en page de livre
I will create a heartfelt pet memorial storybook from your photos and memories
