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Yashwant
@yashwant2712
Analyst
Inde
Anglais
À propos de moi
A seasoned IT support specialist with nearly 3.5 years of experience, I excel in Service Desk operations and possess a comprehensive understanding of ITSM principles. My background includes a strong foundation in the ITIL Framework, enabling me to expertly navigate incident, problem, and change management. I'm adept at troubleshooting and resolution, with extensive practical experience utilizing ServiceNow to manage and optimize IT services.
Compétences
Yashwant
hors ligne •
Voir mes services
Assistance technique
I will be looking out to help people regarding IT help as am a IT professional myself
Expérience professionnelle
Analyst
None • Freelance
Nov 2023 - Present • 2 yrs 10 mos
A seasoned IT support specialist with nearly 3.5 years of experience, I excel in Service Desk operations and possess a comprehensive understanding of ITSM principles. My background includes a strong foundation in the ITIL Framework, enabling me to expertly navigate incident, problem, and change management. I'm adept at troubleshooting and resolution, with extensive practical experience utilizing ServiceNow to manage and optimize IT services.
