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International Relations Professional and Logistics Coordinator
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Customer Care Representative III
Medtronic • Temps plein
Nov 2021 - Feb 2025 • 3 yrs 3 mos
Represented the company to international clients regarding billing and logistics processes. Managed orders and audits using SAP and FIORI, achieving a 20% reduction in errors. Coordinated communication between teams in Latin America and the USA to ensure traceability of medical products. Interpreted customer orders and tracked lost shipments for the shipping department.