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yeseguerrero

Yesenia G

@yeseguerrero

International Relations Professional and Logistics Coordinator

Colombie
Espagnol, Russe, Anglais
Certaines informations sont présentées en anglais.
À propos de moi
I am a Logistics Coordinator and International Relations professional with technical training in Foreign Trade and hands-on experience in customer service, order management, logistics operations, and supply chain coordination. My professional background includes several years of customer service experience in the medical device industry, managing orders, customer requests, follow-ups, and coordination with different teams throughout the order-to-delivery process.I can work in Spanish, English, and Russian, and I am comfortable supporting international clients and multicultural teams. ... Plus d’infos

Compétences

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yeseguerrero
Yesenia G
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Temps de réponse moyen de 1 heure

Voir mes services

Logistique
I will do logistics data entry, inventory and order processing
Assistance générale
I will handle appointment setting, follow ups and calendar management

Expérience professionnelle

Medtronic

Customer Care Representative III

Medtronic • Temps plein

Nov 2021 - Feb 2025 • 3 yrs 3 mos

Represented the company to international clients regarding billing and logistics processes. Managed orders and audits using SAP and FIORI, achieving a 20% reduction in errors. Coordinated communication between teams in Latin America and the USA to ensure traceability of medical products. Interpreted customer orders and tracked lost shipments for the shipping department.